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Privacy Policy
How Fixperts collects, uses, and protects your personal information.
Repair, maintain, upgrade, and live better with one structured home service partner.
This policy explains what information Fixperts collects, why we collect it, and how we protect it. Last updated: July 2026.
Information we collect
When you contact us or book a service, we collect the details you share with us: your name, phone number, email address, home area or address, the service you need, and any photos or descriptions you send to help us scope the job. If you contact us by phone on 80081, WhatsApp, or the contact form, we keep a record of that conversation so we can handle your request properly.
How we use your information
- To respond to enquiries, prepare quotes, and schedule visits.
- To assign the right team and carry out the service you requested.
- To follow up after a visit and support any annual maintenance contract.
- To improve our services and website experience.
Sharing
Your information is shared only with the Fixperts teams and service providers involved in delivering your request. We do not sell personal information. We may disclose information where required by UAE law or to protect our legal rights.
Retention and security
We keep service records for as long as needed to support your bookings, warranties, and contracts, and we apply reasonable technical and organizational measures to protect them.
Cookies
Our website uses cookies as described in our Cookie Policy.
Your choices
You can ask us to correct or delete the personal information we hold about you, or to stop contacting you for non-service matters. Email info@fixperts.ae and we will respond promptly.
Contact
Fixperts, Galadari Building, 2nd Floor, Me’aisem First, Dubai Production City, Dubai, UAE. Toll free 80081, email info@fixperts.ae.